Investigating - Identificamos que algunos productos en la conexión de Liverpool México no se están sincronizando correctamente debido a un problema interno del canal, lo que está generando lentitud y errores en la sincronización de productos con el Marketplace.
Por el momento, no es necesario realizar ninguna acción dentro de la conexión.
Ya escalamos la situación con el canal y estamos trabajando en conjunto para solucionar ésta situación, informaremos cualquier novedad.
Jan 20, 2026 - 17:37 GMT-03:00
Aplicación
Operational
90 days ago
99.98
% uptime
Today
Interfaz web
Operational
90 days ago
99.95
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Integraciones vía API
Operational
90 days ago
99.96
% uptime
Today
Amazon Web Services
Operational
90 days ago
100.0
% uptime
Today
Webhooks
Operational
90 days ago
100.0
% uptime
Today
Certificados SSL
Operational
90 days ago
100.0
% uptime
Today
Recursos
Operational
90 days ago
100.0
% uptime
Today
Documentación técnica
Operational
90 days ago
100.0
% uptime
Today
Servicios de soporte
Operational
90 days ago
100.0
% uptime
Today
Sitio web "multivende.com"
Operational
90 days ago
100.0
% uptime
Today
Acciones masivas
Operational
90 days ago
100.0
% uptime
Today
Generación de archivos
Operational
90 days ago
100.0
% uptime
Today
Procesamiento de archivos
Operational
90 days ago
100.0
% uptime
Today
Generación de reportes
Operational
90 days ago
100.0
% uptime
Today
Carga de imágenes
Operational
90 days ago
100.0
% uptime
Today
Creación de productos
Operational
90 days ago
100.0
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Sincronización de productos
Degraded Performance
90 days ago
100.0
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Degraded Performance
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Sincronización de inventario
Degraded Performance
90 days ago
100.0
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Degraded Performance
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Sincronización de precios y campañas
Degraded Performance
90 days ago
100.0
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Degraded Performance
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Registro de órdenes
Operational
90 days ago
100.0
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace. - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Cambio de estado de las órdenes
Operational
90 days ago
100.0
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Generación de etiquetas/guías de despacho
Operational
90 days ago
99.94
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
99.21
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Operador logístico - Alas
Operational
90 days ago
100.0
% uptime
Today
Operador logístico - Chilexpress
Operational
90 days ago
100.0
% uptime
Today
Operador logístico - Envíame
Operational
90 days ago
100.0
% uptime
Today
Operador logístico - Shipit
Operational
90 days ago
100.0
% uptime
Today
Auditorías
Operational
90 days ago
100.0
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Carga de documentos de facturación/documentos tributarios
Operational
90 days ago
100.0
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jan 21, 2026
No incidents reported today.
Jan 20, 2026
Unresolved incident: Liverpool México: Productos con error de sincronización.
- El acceso a la plataforma estará inhabilitado. - Las integraciones vía API con Multivende recibirán códigos de error HTTP 500 a todos sus requests. - No realizaremos sincronización de stock, precios, productos y órdenes durante este lapso de tiempo. Podrás seguir vendiendo en todo momento del proceso y una vez restablecido el sistema, tus ventas y stock se resincronizarán de forma automática. Si tienes dudas, por favor contacta a nuestro equipo de soporte a través del siguiente link: https://multivendehelp.zendesk.com/hc/es-419/requests/new
Resolved -
Los problemas de intermitencia detectados durante algunos minutos ya fueron solucionados. Actualmente, todos los servicios asociados se encuentran funcionando con normalidad. Saludos, Equipo Multivende.
Jan 16, 16:18 GMT-03:00
Monitoring -
Durante el día, la plataforma ha presentado intermitencias por algunos minutos. Estamos aplicando medidas para resolver la incidencia y monitoreando la situación de forma continua. Informaremos cualquier novedad.
Jan 15, 15:53 GMT-03:00
- El acceso a la plataforma estará inhabilitado. - Las integraciones vía API con Multivende recibirán códigos de error HTTP 500 a todos sus requests. - No realizaremos sincronización de stock, precios, productos y órdenes durante este lapso de tiempo. Podrás seguir vendiendo en todo momento del proceso y una vez restablecido el sistema, tus ventas y stock se resincronizarán de forma automática. Si tienes dudas, por favor contacta a nuestro equipo de soporte a través del siguiente link: https://multivendehelp.zendesk.com/hc/es-419/requests/new
Resolved -
Los inconvenientes relacionados con la lentitud en el procesamiento de tareas y la generación de etiquetas de despacho en nuestra conexión con Falabella ya fueron solucionados. Actualmente, todos los servicios asociados se encuentran operando con normalidad. Saludos, Equipo Multivende.
Jan 8, 09:52 GMT-03:00
Investigating -
Estamos presentando inconvenientes operativos en el Marketplace Falabella.
Actualmente se están registrando incidencias que pueden afectar la generación de etiquetas de despacho y la actualización de productos en Fcom, por lo que las etiquetas y los productos pueden quedar en estado pendiente.
Por el momento, no es necesario que realices ninguna acción en el canal.
Nos encontramos revisando la situación en conjunto con las áreas correspondientes y comunicaremos cualquier novedad o actualización a la brevedad.
Jan 7, 10:23 GMT-03:00